Accessibility Policy

LodeStar is spread across 200 acres of grass land, it is cut short to help wheelchair access but still a field with rabbit holes and will be soft ground when wet. Please keep these limiting factors in mind, LodeStar still feels that all should be done to make the festival accessible as possible to those who have special needs and those disabled.

Booking and travel

LodeStar’s website ticket booking page provides information for free tickets for carers and an email address. See the contact page for the postal address or please phone 01223 813 318. Public transport links are also shown.

Parking 

Car parking for disabled is as close as we can get to the main arena, it varies but usually around 120 metres or less..

Accreditation

All festival-goers are given a wristband denoting their time at the festival, this covers whether camping or under 18yrs of age. A drop off or collection point is about 20 metres from the ticket office where vehicles can temporary park to exchange tickets for wristbands. These bands can if necessary tied on clothing of the disabled person.

Camping

The campsite is close to the entertainment arena and a tent can be 50 metres (120m for campervan / caravans) or 550 metres away.if you prefer quieter camping but it is a longer distance to travel back and forth.

Arenas

Stewards are trained to be aware of people around them for guidance and can radio for medical assistance and are there to help you enjoy the festival or should ever the need arise for emergency evacuation.

Strobe lighting

– may be used but kept to short bursts, this might still affect some people. Moving heads projecting light from the stages can potentially have a strobe affect so please be aware.

Facilties

Disabled toilets are available at the ticket office, campsites, campervan and caravan camp and arenas. Unfortunately we don’t currently have raised viewing platforms but wish to have in the future.

First Aid

Medical care is available 24 hours at the festival with first aiders, paramedics and ambulance, AED’s etc. Please contact us if you need a refrigerator to keep medications stored for your personal needs at the festival.

Services

LodeStar doesn’t offer sign language, captioning or audio description at present but welcomes any person or organisation who would help to provide these services. LodeStar has tables and chairs available to use in the arenas, catering areas and in the village green.